Rogers Wireless – Go Green and Fuck Yourself!
So a while back I decided to get do the responsible thing and end the stream of paper bills that come in my snail mailbox thus trying to save a few trees in the process. Any company that I deal with that offered online invoices had my attention. So as with my cable and my bank statement etc etc I was getting notices for my cell phone that my online invoices were ready to view. Rogers would send me the email and then I would try to log in to see my invoices.
Nothing. I would get password errors, I would get username errors, I would get some time out error etc etc. Every single time I would get an email alert and try to log in I would be denied. I finally got fed up and called to get my bills back to being sent in paper format. The fucking automated asshole on the other end of the line hangs up on me. I call back, get transfered to three different departments all just to get my bills back. When I suggest that perhaps someone should fix the web site the guy on the other end sheepishly in a defeated tone says, “yeah well, it’s been broken for about 8 months now”.
Excuse me? Eight months? I’m glad to see Rogers is on top of things, about as together as Telus. Perhaps I’ll try a new cell carrier soon, one that has their shit together.
Fucking Morons.